FAQ

Do you accept walk-in patients?

Yes, we offer urgent care services for walk-in patients at our Niagara Falls, NY location. Book your appointment here.

What insurance plans do you accept?

We accept more major insurance plans. Please check the page of your preferred location to view accepted insurances.

How do I transfer my medical records to your office?

To transfer medical records, fill out our Records Request Form, available online or at any of our offices.

How do I transfer my medical records from your office to a new office?

Your new doctor's office must fax us a records request form.

What is the status of my medical record request?

Call 716-257-1254 extension 2006 or email jamies@sommedicalpractice.com for an update. Please include all details including the patient’s name, date of birth, and contact information.

What is the status of my medication or imaging that requires preauthorization?

Call 716-257-1254 extension 2006 or email jamies@sommedicalpractice.com for an update. Please include all details including your name, date of birth, medication, and contact information.

What should I bring to my appointment?

Please bring a valid photo ID, your insurance card, a list of medications you’re taking, and any relevant medical records.

Do all locations offer the same services?

No, not all services are available at every location. Please check the page of your preferred location for specific details.

How can I book an appointment?

Appointments can be scheduled online here or by calling your preferred location.

I got my lab work done. How long does it take for test results?

Most routine lab work results are available within 24 to 72 hours. Specialized tests may take longer.

Do you perform DOT Physicals?

No we do not.

What is the charge for a self pay visit?
  • For urgent care, self pay visits typically range from $150 to $200.
  • For primary care, self pay visits typically range from $85 to $250, depending on the type.
  • For psychiatry, self pay visits typically range from $250 to $350.
How do I pay by bill?

Bills can be paid online, by phone, or in person.

What is your policy on missed appointments or late cancellations?

We request 24-hour notice for cancellations. Missed appointments or late cancellations will be charged a $50 fee.

Can I get same-day sick visits for my child?

Same-day sick visits are available for established pediatric patients at Healthy Beginnings Pediatrics in Hamburg, NY. You can schedule for a same-day sick visit by calling 716-202-0401.

Can I schedule an appointment for my unborn baby?

Please wait until your baby is born before scheduling an appointment.

Does my child have to be vaccinated to come to your facility?

Whether you decide to vaccinate or not, your child is welcome at our practice.

Our Locations


Niagara Primary Care

3117 Military Rd, Niagara Falls, NY 14304

Call/Text: 716-257-1254

Fax: 716-215-6170


Niagara Falls Urgent Care

3117 Military Rd, Niagara Falls, NY 14304

Call/Text: 716-297-2052

Fax: 716-215-6170


Lockport Primary Care

251 East Ave, Lockport, NY 14094

Call/Text: 716-257-1248

Fax: 866-531-7230


Southern Tier Primary Care

901 Wayne St, Olean, NY 14760

Call/Text: 716-402-7026

Fax: 716-379-8468


Healthy Beginnings Pediatrics

5893 Camp Rd, Hamburg, NY 14075

Call/Text: 716-202-0401

Fax: 866-531-5525


Coming Soon

Southern Tier Urgent Care

901 Wayne St, Olean, NY 14760

Call/Text: 716-402-7026

Fax: 716-379-8468


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