SOME OF OUR
"Was greeted by a friendly face and tended to as needed and helpful. The paper work was usual and when finished we were called back right away. Very pleasant experience. (For a doctor's appt). We were exceptionally pleased with Dr. Coleman. She made us feel comfortable and relaxed during the examination. Looking forward to a lengthy relationship. Thank you"
"They’re quick & that means a lot to me. When you check in, you go to a room almost immediately & get seen within minutes. Ms. Coleman is very caring & makes sure you understand what’s going on with your health. The rest of the staff are just as great & as friendly as can be. I’ve never been happier with a primary care."
"Johnna Coleman is very caring with excellent bedside manner. She is very thorough and takes time to talk to you. I've only been seeing her for about a year now but she is definitely the best primary I've ever had. I strongly suggest seeing her for your future primary needs"
"Johnna Coleman is absolutely amazing. She listens, is organized and very kind. She's knowledgeable and provides positive feedback to your concerns. I am so glad Niagara PCP have a NP like her."
"They're great over there, they get me in and out rather quickly without making it feel rushed. I have even popped in on a couple of occasions and was able to see the doctor on the spot. I'm quite happy to call this my doctor's office. My wife and I both go here as our primary doctor."
"Beyond thankful to get the care I need, when I need it most. My normal Drs office was closed today-but they were happy to help. My appointment was through and compassionate. Again, grateful to be on a better path for good overall health, thanks to their guidance and assistance for the medical help needed. Definitely Kimmy-Sue Tested and APPROVED!"
"Highly recommend Niagara Primary Care. I went this afternoon as an urgent care after suffering a laceration on my hand. The office staff was so kind. They helped me pull out my insurance cards and fill out paperwork while I was busy trying to keep pressure on the wound. They then brought me right back and Dr. Som came right in and fixed me up. I was in and out in a half hour. The doctor was so kind, funny and he stayed late to help me. Thanks Dr. Som and crew!"
"Super easy to get in contact with to schedule an appointment. Staff and NP are efficient & friendly! Glad I chose this office for my primary care."
"Johnna is the best, she cares and it shows ! Im so glad I finally found a GREAT doctor, definitely recommend!"
"So I am 30 years old. The struggle to find a good doctor has been a nightmare. I met Johnna Coleman for the first time yesterday. She was so serious about my health and getting me on the right track. She met my needs of why I made the appointment and also gave me all my orders to go to the proper specialists to get looked at. She has the best bedside manner I’ve ever seen in a doctor. I’ve never been this happy leaving a doctors office. I often felt in the past I wasn’t being listened to or literally gaslit by doctors. She is nothing like that. She’s caring sweet attentive. Just the way she talks makes you feel really cared for. I’m def excited she is my new primary and I’ll be here for as long as she lets me. Phenomenal doctor phenomenal staff. Everyone was friendly and on point."
"The NP Coleman is so pleasant and just down to earth, makes visits to her above average! The medical staff is always happy, which makes for a dreaded doctor visit, a calm and totally competent complete examination and the diagnosis given the same day. Thank you for your service."
"Maggie easily create a place of emotional safety and it's very authentic in her practice And it doesn't take long before the sense of the practice feeling like home sets in. Extremely knowledgeable, doesn't overlook any minor details, and very comprehensive with testing to get to the bottom line"
"I've been a primary care patient here for just under a year and have been seeing their NP Johna. Despite being a very busy practice I never wait more than a few minutes and Johna's always in such a contagiously pleasant mood. My visits are thorough, never rushed, and she listens to every concern. The rest of the staff is always pleasant as well, and prescription refills are sent within moments of my request. A++ in quality, personalized care."
"This place helped me when no other doctor would ....in off hours on a holiday no less! Really convenient to have my primary doctor and urgent care in same place. Low waiting times, quick in and out. Attentive and compassionate, would highly recommend to anyone."
"I went online in search of a primary doctor just this morning. There was a slot open the same day. I went in and was seen at the time of my appointment to my surprise because it was busy. DR. Maggie is awesome"
SOME OF OUR
"Great doctor who took the time to listen to me and answer questions/ order tests and actually follow through (which is hard to find unfortunately). Very nice PA medical student learning / working. The receptionist was extremely friendly and a joy to speak to. Awesome experience and new primary care. I Never leave reviews but this seemed worth doing."
"I recently switched my Primary Dr and went to Lockport Primary and it was the best decision! The staff is so kind, they take time to you. You are not just a number or $$$ to them you are a patient who they care about. I highly recommend them!"
"The staff are great and very friendly! They are pretty quick at seeing you and getting you back into a room! We absolutely love the primary care center and Emerald Way! Definitely 5 stars all around!"
"My first visit exceeded my expectations. My provider, Maggie, was everything I was looking for in a health care provider. She is friendly, professional, and listened to what I had to say. She offered advice that made sense and was very focused as far as getting all of my needed tests etc up to date. I left feeling like I found the right place for me."
"Excellent place to go for care . Jody is great . My entire visit to the office went extremely well. I felt welcomed. My questions and concerns were addressed. I would recommend Lockport primary care to anyone and everyone."
"Jody was great! She listened to all my concerns and provided great feedback. I did feel bad for her that she was in the office by herself today. All the staff was stuck at home because they were all snowed in. She was doing the best she could and stayed calm as more people were coming in the door."
"I’ve been without a primary for years now. I work in the healthcare field and therefore I understand the importance of having a PCP but I’m also leery of primary care in this day and age and it’s downfalls. All concerns I had were quickly quelled by Maggie. She is clearly an exceptional provider, she listens, is caring, and takes action. I couldn’t be happier with my experience and I can not recommend this office enough. Upon leaving my initial appointment I called 3 friends and family members with who have lackluster primary care where they are at and immediately recommended this practice."
"I personally had a great experience. Didn’t wait long and everyone was very nice and welcoming. The nurse practitioner and Jodie herself are extremely great listeners and I actually felt like I finally got the care I needed. Highly recommend!"
"Jody is wonderful. She listens to all my concerns and genuinely cares. the staff is all very nice. It took me a while to find a primary I liked. This is it."
"Jody is really great. She is patient with you, she only wants the best for you + helps in any way she can. Very kind woman, so glad I found her. "
"Family NP Maggie Desmarais is wonderful. My husband and I found her after searching for a new PCP for quit some time. After being dismissed, overlooked, and not heard for so long it was refreshing to meet a provider that really takes our health as more than just a paycheck. She was attentive, caring, and thorough (down to earth and nice too). Not only did she answer questions but educated us on our health like no other provider previous. I was really apprehensive about finding a new Dr but with Maggie I know I'm in good hands."
"Visiting this doctor's office for the first time was great. Everyone treated me with such respect and considered all my concerns. I would highly recommend those searching for a compassionate and caring doctor in the Lockport area to consider this."
"I give this rating because of the professionalism, of Dr Margaret & staff . The support & advice they gave me about my health is phenomenal. I have to include thiers no long wait to be seen"
"I have been a patient of this office for around 2 years and I am very happy with the treatment I receive at the office. I love my doctor and the other staff are always friendly."
"This is my first primary care doctor in almost 9 years. The staff made me feel extremely welcome and comfortable. I’m so glad I found them!!"
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